REG - Ocado Group PLC - Launch of Coles CFCs in Australia

OcadoAnnouncement

27/08/2024 07:00

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RNS Number : 6772B  Ocado Group PLC  27 August 2024

27 August 2024

 

Ocado Group plc

 

Ocado and Coles announce the launch of Australian CFCs

 

Ocado Group plc ("Ocado") and Coles Group ("Coles") announced today that both
of their Customer Fulfilment Centres (CFCs) in Australia commenced operations
in July.

 

Coles has now begun to serve communities in Metropolitan Melbourne and Sydney
from the CFCs, introducing a new level of customer service and differentiated
home delivery offer in those markets.

 

Powered by the cutting-edge artificial intelligence and automation in the
Ocado Smart Platform (OSP), the facilities will enable Coles customers to
experience significant improvements in freshness, perfect order rates and
range, as well as opportunities to trial new products.

 

Next day home delivery orders from stores in metropolitan Melbourne and Sydney
are expected to be transitioned to the CFCs by the end of December, with
further growth thereafter.

 

Tim Steiner, CEO of Ocado Group, said:

 

"The start of operations in our two Australian CFCs is an exciting moment for
teams at Ocado. Australia is one of the fastest developing markets in the
world for grocery ecommerce, and Coles is already a market leader in the
online channel."

 

"As these CFCs ramp up, we are excited to help Coles bring a step-change in
customer experience online to households across Sydney and Melbourne."

 

Following the commencement of operations at the two CFCs in Melbourne and
Sydney, and the launch of Alcampo's Madrid CFC in July, Ocado now operates 25
live CFCs in markets around the world.

 

Contacts:

 

●    Tim Steiner, Chief Executive Officer on +44 1707 228 000

●    Stephen Daintith, Chief Financial Officer on +44 1707 228 000

●    Nick Coulter, Head of Investor Relations on +44 1707 228 000

●    Jamie Kerr, Head of Communications on +44 1707 228 000

●    Lucy Legh, Headland Consultancy - ocadogroup@headlandconsultancy.com
(mailto:ocadogroup@headlandconsultancy.com) on +44 (0) 20 3805 4822

 

Notes to Editors

 

About Ocado Group

 

Ocado Group is a UK based technology company trading on the London Stock
Exchange

(Ticker OCDO). It provides end-to-end online grocery fulfilment solutions to
thirteen of the

world's largest grocery retailers and holds a 50% share of Ocado Retail Ltd in
the UK in a Joint Venture with Marks & Spencer. Ocado has spent two
decades innovating for grocery online, investing in a wide technology estate
that includes robotics, AI & machine learning, simulation, forecasting,
and edge intelligence.

 

 

Person responsible for arranging the release of this announcement:

 

Neill Abrams

Group General Counsel and Company Secretary

Ocado Group plc

Buildings One & Two, Trident Place, Mosquito Way,

Hatfield, Hertfordshire AL10 9UL

email: company.secretary@ocado.com

Ocado Group plc LEI: 213800LO8F61YB8MBC74

 

 

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